The Palmer House Hilton
What Guests Say
The hotel is in a great location, close to major attractions like The Chicago Art Institute. It is a grand building, the main lobby is grand, feels like a set for a movie about the roaring 1920s. The rooms have a classic feel, not shiny and modern, but they have all the amenities you'd expect.
Mark
January 2024
We love the charm and ambiance of the Palmer House - especially at Christmastime. It’s so close to everything - walk to Millemium park or Michigan Ave or just around the corner to Millers for a late night snack. The new workout facility is top notch! Great to have a pool again too!
Kristin's
December 2022
Good breakfast was provided and included as promised. The location is excellent. Palmer House is an old hotel with interesting period decorations ( which is why we chose it.
John
September 2024
Overall, the Polar House is a very nice place to stay. The staff was extremely friendly and helpful. The location is perfect for walking to shops and restaurant. It was easy to find a taxi if you needed to get a ride somewhere. Parking was literally right across the street and the Palmer house paid for it.
Ann
August 2022
Location is exceptional! Public areas are beautiful and well-kept up. Appreciate the magnified mirror in bathroom and double closets and bathrooms. Lovely view from window. Friendly reception/check-in staff. Tiffany peacock doors are outstanding.
Helena
September 2024
The room was large and spacious and very clean. Staff were excellent apart from Front desk who were rather stern
Ann
May 2025
The location was great. Housekeeping staff were friendly and everything was clean. Inside the building there is a Starbucks, candy store, and gift shop. The hotel also has a coffee shop, restaurant, and bar.
Christal
December 2024
Staying in this legendary hotel was an experience. The beautiful lobby/bar was always enjoyable to spend time in or walk through. The staff were friendly and helpful. We were at the hotel during the annual lighting ceremony of the huge Christmas tree which was a fun event.
Douglas
November 2022
Satisfied with the check-in/check-out process, luggage storage, amenities on site. Staff checked in via text daily. Lobby area was beautiful. Room was clean and plenty of linens. There is a resort fee tacked onto the price of the room that can be used as credit for spa, restaurants, etc.
Leslie
May 2025
I enjoyed the bed and the staff was very, very nice. Also, the location was outstanding.
Daniela
December 2022
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