The Palmer House Hilton

The hotel is in a great location, close to major attractions like The Chicago Art Institute. It is a grand building, the main lobby is grand, feels like a set for a movie about the roaring 1920s. The rooms have a classic feel, not shiny and modern, but they have all the amenities you'd expect.

Amazing and gorgeous hotel with an interesting historic background. The rooms were clean and comfortable and the staff was friendly and helpful. Has a variety of choices for food. Be sure to have some dollars on hand to tip. I had a roll away bed brought in and I think the guy wants assumed I would tip him, but I didn't have any small bills. I would love to take a tour of this hotel!

Location is exceptional! Public areas are beautiful and well-kept up. Appreciate the magnified mirror in bathroom and double closets and bathrooms. Lovely view from window. Friendly reception/check-in staff. Tiffany peacock doors are outstanding.

Overall, the Polar House is a very nice place to stay. The staff was extremely friendly and helpful. The location is perfect for walking to shops and restaurant. It was easy to find a taxi if you needed to get a ride somewhere. Parking was literally right across the street and the Palmer house paid for it.

Satisfied with the check-in/check-out process, luggage storage, amenities on site. Staff checked in via text daily. Lobby area was beautiful. Room was clean and plenty of linens. There is a resort fee tacked onto the price of the room that can be used as credit for spa, restaurants, etc.