The Palmer House Hilton

The hotel is in a great location, close to major attractions like The Chicago Art Institute. It is a grand building, the main lobby is grand, feels like a set for a movie about the roaring 1920s. The rooms have a classic feel, not shiny and modern, but they have all the amenities you'd expect.

Good breakfast was provided and included as promised. The location is excellent. Palmer House is an old hotel with interesting period decorations ( which is why we chose it.

Location is exceptional! Public areas are beautiful and well-kept up. Appreciate the magnified mirror in bathroom and double closets and bathrooms. Lovely view from window. Friendly reception/check-in staff. Tiffany peacock doors are outstanding.

The location was great. Housekeeping staff were friendly and everything was clean. Inside the building there is a Starbucks, candy store, and gift shop. The hotel also has a coffee shop, restaurant, and bar.

Satisfied with the check-in/check-out process, luggage storage, amenities on site. Staff checked in via text daily. Lobby area was beautiful. Room was clean and plenty of linens. There is a resort fee tacked onto the price of the room that can be used as credit for spa, restaurants, etc.